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Content Manager

Content

• Usage Tracking Updates.
• Security fix in search endpoints.

Custom Block

• Usage Tracking Updates

Live Blog

• Usage Tracking Updates

Media

• Open search query form changes and security updates.

Feed Builder

• Usage Tracking Updates

Navigation

• Usage Tracking Updates

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Data & Marketing

Audience Builder

• Unified Contacts method (DotDigital API update): Makes SMS number a configurable unique ID in a sync (client specific).
• Updated content category logic (client specific).
• Enable Locations (client specific).

Single Fan View

• FDP API in Snowflake.
• Search + Select in Snowflake.
• CSV Import in Snowflake (Includes Prefect v3 migration work).
• Export in Snowflake.

Promo Assets

• Variant quotas (being applied to the Placements feature branch, currently in holding during rollout).
• Add Promo Assets to the export service.
• Fan Deletion.
  • Fan Deletion in Snowflake.

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Activations

Forms

• Usage Tracking Updates

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Inventory Management

Asset Allocator

• Usage Tracking Updates

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Administration

Integrations

• Integration Manager:
  • Prod endpoint releases: Swrve (User table).
  • Prod endpoint releases: Engage+ (Contact, Membership, Abandoned Basket tables).
  • Prod endpoint releases: FDP-Warehouse.
  • Prod endpoint releases: Seatgeek export.
  • Prod endpoint releases: Device tags export.

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SSO - Security & Authentication

Authentication Service

• MFA-related security patch.
• Email domain variant fix: Automatically configures googlemail accounts to gmail accounts for unification within the backend data services. No impact to fans or experience, specifically to manage issues on DWH ingestion.
• Handling refresh Token expiry fix: Update to how a token is invalidated to prevent access.

SSO - Data sharer webhook

• Adding fields to data sharer webhook: registrationSource (Poll, Form, Ticketing).
• Adding fields to data sharer webhook: registrationPlatform (Web / App).
• Adding fields to data sharer webhook: operatingSystem (iOS / Android / Windows).

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Site Reliability

General

• General maintenance on all services.

📘

*Indicate updates to UI/front-end release.

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Content Management

Content

• Duplicate block fix. *
• Standardisation of search endpoints.
• Usage tracking updates.

Custom Blocks

• Usage tracking updates.

Media

• Export selected media. *

Events

• Import events from CSV or sports feed (Opta football only currently). *
• Bulk edit and bulk delete fix. *

Feed Builder

• Usage tracking updates.

Navigation

• Usage tracking updates.

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Data and Marketing

Audience Builder

• DotDigital new API update (Unified Contacts method) - makes the SMS number a configurable unique ID in a sync.
• Updated content category logic for specific client(s).
• Enabled locations for specific client(s).

Single Fan View

• FDP API in Snowflake

Promo Assets

• Variant quotas (being applied to the Placements feature branch, currently in holding)
• Addition of Promo Assets to the export service.

Fan Manager

• Bulk Suspend/Unsuspend Fan accounts
  • Bulk suspend or unsuspend a CSV loaded list of fan accounts in a single flow, this reduces effort to get bots and bad actor accounts suspended instantly.

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Activations

Polls

• Update to poll previews. *

Forms

• Usage tracking updates.

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Inventory Management

Asset Allocator

• Export media from an event. *

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Administration

Role Manager

• Multi-select role groups. *

Integration Manager

• Secutix export release.
• Prod endpoint release.
  • Meta
  • Swrve
  • Engage+
  • FDP-Warehouse

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Single Sign-On

Microsite

• Bug fixes on Microsite editor (post update).
  • Body text colour applied when updated.
  • Secondary button colour applied to "create new account" button.
  • Border colour applied when updated.

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Site Reliability

General

• Opta football endpoints improvements.
• Opta receiver improvements.
• Cast licencing maintenance.

AWS Global Outage Updates:

📘

9am: There is a global AWS outage that is affecting some internal business operations. Cortex product services are currently unaffected, though this may change as the outage progresses. We will continue to update this page and communicate to clients as we know further. Please note, some of your third parties may also be impacted.

📘

10:15am: We will be making rolling updates via our changelog which you can find here. Please report any concerns regarding Cortex products via your support services.

📘

11:17am: Amazon are reporting recovery across many services; this reduces the likely impact of issues on the Cortex services. Live Amazon updates can be found here, and we will continue to update this page as required.

📘

12:11pm: AWS are now reporting recovery across most affected features. Cortex internal services and products are running as expected, no downtime has been experienced across the platform.

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Content Management

Content

• Search query optimisations.
• Standardisation of search endpoints.
• Usage tracking update.

Custom Content Blocks

• Usage tracking update.

Live Blog

• Usage Tracking Updates.

Events

• Fix to enable bulk edit by broadcaster .
• Usage tracking update.

Feed Builder

• Usage tracking update.

Navigation

• Usage tracking update.

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Data and Marketing

Audience Builder

• DD new API update (Unified Contacts method), makes SMS number a configurable unique ID in a sync.

Promo Assets

• Placements BE deploy to prod.
• Placements FE staying on feature until IC rollout agreed .
• Variant Quotas staying on feature until IC rollout agreed.

Single Fan View

• FDP API in Snowflake.

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Activations

Polls

• New features yet to go live.

Forms

• Usage Tracking Updates.

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Administration

Integrations/Integration Manager

• Secutix export release.
• Prod endpoint release.
  • Meta
  • Swrve
  • Engage+
  • FDP-Warehouse

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SSO

SSO Data Export

• SSO export flow for User data & Preferences.

Profile Service

• Adding Export capability.

Preferences

• Adding Export capability.

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Site Reliability

D&M Infrastructure

• Move fake data generators to Prefect v3 & Snowflake (used for internal testing purposes).

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Content Management

Content

• Geo-blocking bug fix.
• Upgraded libraries.

Custom Content Blocks

• Usage Tracking Updates.
• Custom Block Previews*.

Live Blog

• Usage Tracking Updates.

Media

• Fix to issue in media folders when paginating and switching folders*.

Players

• Updated UI to make team/position lists and translations consistent with similar menus in other sections of Cortex*.

Events

• Filter events and entities by created date*.
• Filter events by season*.
• Bug fix to season data filters*.

Feed Builder

• Usage Tracking Updates.

Navigation

• Usage Tracking Updates.

Maps

• Usage Tracking Updates.

Themes

• Usage Tracking Updates.
• More shown in live blog theme preview*.

Global

• When switching or selecting clients, more than 100 different clients can now be displayed*.

📘

*Indicate updates to UI to make team/position lists and translation consistent with similar menus in other sections of Cortex.

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Data & Marketing

Audience Builder

• Dotdigital Unified Contacts connector update - adding differences to the job sync, preventing empty audience jobs.
• Automation job in audience builder, integrated with Snowflake infrastructure (minimal client impact).
• Audience sync job in Snowflake, integrated directly (minimal client impact)
• Unique ID update in Campaigner sync.

Single Fan View

• Additional fields added to the metadata service.
• SCV config generator metadata automation.
• Filter out other import jobs from the CSV Import List View.

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Activations

Forms

• Usage Tracking Updates.
• Delete Forms Responses feature added.

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Inventory Management

Asset Allocator

• Handling of deleted media in the brand-facing proof centre*.
• Slot duration shown in running order*.
• In the list of events, if event is postponed we now show “Postponed” in place of the date*.
• Updated empty states in playlist and sequence menus*.

📘

*Indicate updates to UI to make team/position lists and translation consistent with similar menus in other sections of Cortex.

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Administration

Integration Manager

• Endpoint release.
  • Meta update.
  • Swrve update.
  • Engage+ update.

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Fan Experience

General

• Added missing user-related fields to variable key area in email template builder.

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Site Reliability

General

• Dependency updates across multiple services (general maintenance):

  • Third party SSO integration.

  • Third party news services.

  • Third party ticketing system integrations.

  • Third party video integrations.

  • Basketball data feeds.

  • Rugby data feeds.

  • Cricket data feeds.

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Content Management

Content

• Usage tracking updates.

Custom content blocks

• Usage tracking updates.

Live blog

• Usage tracking updates.

Media

• Security updates.

Players

• Upgraded libraries.
• Usage tracking updates.
• Support for custom content block versioning.
• Migration to unset optional content fields and update content model to use pointers for optional fields.

Events

• Event importer (new feature coming soon, backend being deployed in advance).
• Filter by created date (new feature coming soon, backend being deployed in advance).
• Usage tracking updates.

Feed builder

• Upgraded libraries.
• Fixed issue with OpenSearch query.
• Usage tracking updates.

Navigation

• Upgraded libraries.
• New endpoint to query by category ID.
• Usage tracking updates.

Maps

• Usage tracking updates.

Themes

• Usage tracking updates.

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Data & Marketing

Promo assets

• Support for custom block versioning.

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Activations

Forms

• Upgraded libraries.
• Usage tracking updates.

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Inventory Management

Asset Allocator

• Upgraded libraries in VisionEDGE integration.

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Fan Experience

General

• No changes to FX Functionality.

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Site Reliability

General

• No changes to site reliability.

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Content Management

Custom Content Blocks

• Versioning (new feature coming soon, but some parts of backend being deployed in advance).

Content

• Upgraded libraries (including Mongo, Go, Datadog), and Java security updates.
• Added Datadog metrics.
• Support for custom content block versioning. In the JSON provided by the public endpoint, you may notice a new field specifying the version of a custom block (if used). For example customContentVersion: 1.

Asset Allocator

• Upgraded libraries (including Mongo, Go, Datadog) in inventory management, VisionEDGE integration, cast receiver and cast on bridge.

Media

• Upgraded libraries including Java security updates.
• Media exports (new feature coming soon, backend being deployed in advance).
• Players
  • Upgraded libraries.
  • Support for custom content block versioning. In the JSON provided by the public endpoint, you may notice a new field specifying the version of a custom block (if used). For example customContentVersion: 1.

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Data & Marketing

Promo Assets

• Support for custom content block versioning. In the JSON provided by the public endpoint, you may notice a new field specifying the version of a custom block (if used). For example customContentVersion: 1.

Navigation

• Upgraded libraries.

Feed Builder

• Upgraded libraries.
• Fixed issue with OpenSearch query.

Live Blog

• Upgraded libraries (including Mongo, Go, Datadog).

Events

• Event importer (new feature coming soon, backend being deployed in advance).
• Filter by created date (new feature coming soon, backend being deployed in advance).

Cloud Matrix Feeds

• Upgraded libraries (including Mongo, Go, Datadog).

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Site Reliability

• Secutix handler (production).
  • Pre-springboot 3 updates / maintenance required to enable the upgrade to spring 3.
• SeatGeek IDM webhook (production).

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Activations

Forms

• Upgraded libraries in forms middleware.